| |
Strategic Managed Services
| Bronze |
Silver |
Gold |
MAS ProActive Monitoring
Server Monitoring
Application Monitoring
Monthly Reporting
Anti-Virus Verification
Backup Verification |
MAS ProActive Monitoring
Server Monitoring
Application Monitoring
Monthly Reporting
Anti-Virus Verification
Backup Verification
Event Log Analysis |
MAS ProActive Monitoring
Server Monitoring
Application Monitoring
Monthly Reporting
Anti-virus verification
Backup Verification
Event Log Analysis
System Trending & Planning
|
| |
Phone and
Remote Help Desk
2 incidents per month per server
4 hour guaranteed response time |
Phone and
Remote Help Desk
Unlimited per month per server
2 hour guaranteed response time
|
| |
|
On-Site Services
Daily, Weekly, or Monthly
Onsite Visits
Free Emergency Support
|
| Platinum – Our Highest level of service customized to your business needs. We can provide À la Carte plans with many additional services to our Gold Plan. You can add additional services like 24x7 support, Disaster Recovery plans, Security Audits, Assessments, Installations, or Training Offerings. Contact MAS Consulting to develop your customized Platinum plan – (312) 922-5511 x110. |
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In the Winter 2009 Edition:
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 CONTACT US
300 South Wacker Drive
Suite 2435
Chicago, IL 60604-3907
email:
info@mcas.com
312.922.5511 phone
312.922.5566 fax |
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